Hospitality and Leisure

Lorainne Lee Peixin: An Internship Experience in the Hotel Industry

Lorainne Lee Peixin, a former student of BSc (Hons) International Hospitality Management shares her internship experiences from two hotels where she served. This article highlights some of the skills learnt and how serving in the hospitality industry during COVID-19 that has built her resilience.

Elevating Housekeeping: MAHIR and FHM 2023 Join Forces

By Ava Tan Mei Hoong聽& Rita Lo
As MAHIR gears up for Food Hotel Malaysia (FHM) 2023, the association aims to challenge misconceptions and elevate housekeeping's indispensable role in the hospitality industry. With workshops, competitions, and collaborations like The Centre for Hospitality Innovation and Leadership (CHIL) at鈥

The Hidden Costs of Convenience: Examining Malaysia's Third-Party Food Delivery Apps

By Dr Gary Daniels
While third-party food delivery apps like GrabFood and Foodpanda have revolutionised Malaysia's culinary landscape, they have also given rise to challenges affecting couriers, restaurant owners, and consumers. The industry faces issues such as worker safety, high commission rates, hidden fees, and鈥

Tourism Recovery Strategies: Challenges Faced by the Pacific Island States

By Evelyn Loh Geok Yan
In the Pacific island states, tourism growth was significantly affected due to the pandemic and climate change. The vulnerabilities of these nations have led to the need to seriously consider setting-up the appropriate coping mechanisms for the local communities to 鈥榩rosper鈥 once again. 

Ally Teoh Li Jenn: Extraordinary Career Adventures in Events Management

In this article, an alumna from the BSc (Hons) Conventions and Events Management shared a 鈥渂ehind-the-scenes鈥 internship experience at a notable events company, Livescape. During her internship placement, not only does Ally get to practice the skills learnt in the classroom but she also developed鈥

Importance of Promoting Community Health Among SMEs in Malaysia

By Ng Siew Cheng
The Covid-19 pandemic has resulted in the 颅decline of all of Malaysia鈥檚 economic sectors, including small and medium enterprises (SMEs). This articles discusses the importance of promoting community health among SMEs in Malaysia.

Aromatherapy at Workplace

By Dr Jonathan Lee Chao Wei
Have you ever wondered why you feel relaxed and energized the moment you stepped into a spa?

Crowd Management at Mega Events: Lessons Learned and Preventions

By Associate Professor Dr Daniel Chong Ka Leong
In October 2022, the world witnessed two deadly large-scale events from Asia. Anticipating a higher level of excitements from event attendees in the post-pandemic era, there must be efficient crowd management to prevent such incidences. This article discusses several strategies that event operators鈥

How to Optimise Room Rates for Better Returns

By Rita Lo
In this article, the author identifies strategies that hoteliers can implement to attain higher returns while keeping the rates appealing to customers. These methods include forecasting daily, offering the best rate with value, strategising pricing, defining online market rates and digitalising鈥

The Important Roles of Salt Substitutes in Food Products

By Dr Tan Hui Ling
Sodium chloride (NaCl) has a significant role in food products' texture, shelf-life, and flavour. The increasing consumption of food products with high amount of NaCl leads to life-threatening pathologies. Salt reduction was one of the most cost-effective strategies. Approaches that are taken鈥

Should University Students be Encouraged to Work?

By Associate Professor Dr Gan Joo Ee
University students with part-time employment are not uncommon although it is often associated with financial necessity or lifestyle choices. There are often concerns that part-time work could lead to a decline in academic performance. However, work can also enhance character-building and other鈥

The Bittersweet Story Behind BOTC鈥檚 Success

By Chef Norhafizatul Akma, Chef Nur Fadillah and Chef Kiong Lian Chai
More often than not, one does not truly understand or ever imagine the tremendous pressure that chefs face while working in the kitchen. Chef Fadillah, Chef Akma and Chef Kiong share the challenges they faced in getting ready for the BOTC competition.